Managed Support

Enterprise Systems AU provides support and maintenance services for the ERP, Tracking and Monitoring platforms.

Clients that subscribe to the our support services and benefit from increased reliability of business-critical applications and guaranteed reaction time.

 

We offer a variety of subscription-based support options:

Managed Support - Services

  • Ad-hoc Support

For clients who need to post ongoing updates to their sites, apply patches, or perform operating system maintenance

  • On-going Enhancements

For bug fixing and adding new features to the ERP, Tracking and Monitoring platforms

  • Emergency Team

Our 12×7 IT support team ensures uninterrupted availability of the client’s ERP, Tracking and Monitoring platforms

 

The support services provided allow our clients to minimize the cost of application ownership and keep the application functionality up to date, while focusing on their core businesses.

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